Shipping Policy

Your seamless shopping experience matters to me, so expect your package to ship within the next business day. Check out the estimated delivery times for your convenience below:

LOCATIONDELIVERY TIME (business days)Shipping RateShipping Service
European Union, Non EU Europe2-5 Days8 EurosStandard
United Kingdom3-5 Days8 EurosStandard
Canada6-10 Days15 EurosStandard
Japan, Singapore, Hong Kong, UAE6-12 Days15 EurosStandard
Australia & New Zealand6-12 Days15 EurosStandard

Once your order’s in the hands of the shipping carrier, it’s unfortunately too late to make any modifications.

To keep this journey smooth, here are some friendly tips:

1. Take a moment to double-check your order—it’s like a final checklist for your treasures.

2. Review your shipping and contact info—postal codes, apartment numbers, emails—making sure everything’s spot-on.

3. Sending a gift? Confirm your recipient’s address and add a sweet note at checkout—I’ll make sure it’s included.

4. If time’s of the essence, plan ahead. While every shipping carrier does its best, unexpected things (like weather or strikes) can happen, causing a day or two delay. Give yourself a cushion.

5. Remember, once marked delivered, I can’t control it. But if there’s a hiccup, I’m here to help kickstart a service ticket with the shipping carrier. Please send me an email so I can do my best to find a timely solution for you.

6. I don’t collect VAT, duties, customs, or taxes, and I can’t predict what your country may charge. These costs aren’t included in the product price or shipping fee, so if they apply, they’ll be due once your order arrives. If you’d like clarity before ordering, I encourage you to check with your local customs office.

Thank you for understanding, and for supporting Rise Again from wherever you are in the world. It means more than I can say.